Information We Collect

When you reach out to us for corporate flower arrangements or gift services, we gather information you willingly share. This includes your name, company name, email address, phone number, delivery locations, and specific preferences for your floral needs. We also collect payment details when you place orders, though this is securely handled by our payment partners.

For our corporate clients, we may obtain additional business details such as company registration information, preferred delivery timelines, and budget considerations. This helps us tailor our service to your business requirements.

Our website automatically gathers certain technical data when you visit. This includes your IP address, browser type, device information, and how you navigate our site. We use this data to enhance site performance and to understand how clients locate our services.

How We Use Your Information

We primarily use your personal information to fulfill flower orders and deliver exceptional customer service. This includes processing orders, coordinating deliveries, crafting custom arrangements based on your needs, and communicating about your service requirements.

We also utilize information to refine our services and the overall website experience. This helps us identify which corporate floral offerings are most valuable to our clients and how we can better support the business community in United Kingdom.

Information Sharing and Disclosure

MoonlitMeadowHub respects your privacy and does not sell your personal information to third parties. We share information only when necessary to provide our services or when legally required.

We may share essential information with trusted service partners who assist us in operating our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to safeguard your information and use it solely for the specific services they deliver to us.

We may disclose information if required by law, a court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We treat the protection of your personal data with utmost seriousness and apply suitable technical and administrative measures to safeguard it. This includes secure data storage, encrypted communications, and restricted access to personal information within our organization.

Although we deploy robust security measures, no online transmission method is entirely risk-free. We continually update our security practices to guard against emerging threats.

Your Privacy Rights

You possess important rights regarding your personal information. Depending on applicable laws, you may have the right to access, update, delete, or restrict how your personal data is used.

To exercise these rights, please contact us using the details at the end of this policy. We will respond within a reasonable timeframe as required by applicable law.

Data Retention

We keep personal information only as long as needed to deliver our services and meet legal obligations. Retention periods vary by information type and purpose.

Cookies and Website Tracking

We employ cookies and related technologies to enhance your browsing experience and to gain insight into how visitors interact with our site. Cookies enable us to recall your preferences and assess site performance.

You can manage cookie preferences via your browser settings. Note that turning off some cookies may impact how the site functions. For more details about our cookies practices, please consult our Cookie Policy.

Third-Party Links

Our site might include links to external websites or services. This privacy policy only covers MoonlitMeadowHub and our site. We’re not accountable for the privacy practices of third-party sites.

We encourage you to review the privacy policies of any third-party sites you access via links on our site.

Policy Updates

We may revise this privacy policy from time to time to reflect changes in our practices, services, or legal requirements. When substantial updates occur, we will adjust the "Last Updated" timestamp at the top of this policy.

We recommend reviewing this policy from time to time to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise privacy rights, or have concerns about how we handle your information, please contact us.